This screen allows an administrator to mange remote network (IP address) and protocol restrictions for a user.

Important: These restrictions are applied after a connection is made to the server -AND- after a login prompt is received. Therefore, the protocols allowed at the site level (Settings - Service Activation) and the allowed countries (Settings - Country Access) limits are always applied before these user-level restrictions.

Add Rule

Clicking the Add Rule button will open a new line item on the list for editing, with the following fields:

  • Rule Name - Every rule should be given a unique name that means something to you.
  • Allowed IP Address - Defaults to Any network on save if skipped. Otherwise, type in the user's remote IP address that you wish to require them to login from. Once an IP address is entered, a CIDR prefix (sometimes called a network mask) will appear. 32 is for a single IP address (most common). Click your cursor where it says 32 if you wish to change the CIDR prefix to cover a larger network range.
  • Allowed Protocol - Defaults to Any Protocol (based on those that are enabled at Settings - Service Activation) or allows you to restrict a user to a specific protocol.

Remove Rule

Rules can be removed by selecting a check box next to the rule(s) you wish to delete, then clicking the Remove Rule button. Careful, there is no confirmation before a rule is removed.

Note: Rules that apply to Any User, as opposed to the current user, can not be removed here. You can only add or remove "Any User" rules from the main Users - Restrictions screen.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.