The error "Your home folder is not available" occurs when a user account does not have a Home Directory set.
To correct this issue perform the following:
1. Log into the site as a site administrator.
2. Go to Users > Select the user with the issue.
3. Click the access tab.
4. Select a directory that you want the users home directory to be. Then click the Set as Home button. EG
Once completed the user account will have a home directory defined by a home icon.