General

Service Updates

• 10.05.2020 - GovFTP - SSL Certificate Update
• 09.19.2020 - Enterprise - SFTP/FTPS Update
• 08.18.2020 - Enterprise/GovFTP - WebApp Update

FAQ

• How to use a Custom Domain with your account
• Log file detailed information
• IP Whitelist / Blacklist
• SSH - Server Host Keys April 2020
• Is there a size limit on zip downloads?
• Is there a maximum length to a username?

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Billing

• Upgrading or downgrading to a different subscription plan
• Increasing the storage limit on my account
• Increasing the number of users on my account

Policies

• Subscription Services Agreement
• Support & Maintenance Terms